Virtual Contact

Omnichannel AI platform

Strengthen Communication with your Customers

Manage chats, emails and tickets in a single connected space, automate flows and offer constant support with the chatbot active 24/7.

4.9

+950 reviews

Trusted by over 800+ companies

Our solutions

Turn every conversation into an opportunity

E-commerce and Reservations
Dedicated CRM to manage every order, customer, and real-time updates across all channels.
Intelligent chatbot
Smart and fast customer management, 24/7, with automatic and personalized responses that simplify your team's work.
Analysis and Insight
Discover interaction trends, performance, and sentiment to improve service.
Assistance/HelpDesk
Centralize chat, tickets, and requests in a single omnichannel platform.

E-commerce and Reservations

Intelligent chatbot

Analysis and Insight

Assistance/HelpDesk

advantages

Why choose Virtual Contact ® as your solution..

A platform that combines automation and artificial intelligence to simplify work and improve customer experience.

Ecommerce and
Reservations

Dedicated CRM to manage every order, customer, and real-time updates across all channels.

Chatbot
intelligent

24/7 customer management with automatic and personalized responses that simplify your team’s work.

Analysis and
Insight

Discover interaction trends, performance, and sentiment to improve service.

Support /
HelpDesk

Centralize chat, tickets, and requests in a single omnichannel platform.

integrations

All your tools, connected.

Concrete results,
in every business sector.

Cliente: Subdued

Chatbot dedicated to managing orders, shipments, and customer requests in real time.

+50%

Productivity

The unified interface has reduced the time spent switching between platforms.

24/7

Support

The AI chatbot guarantees constant assistance and availability at any time.

+35%

Conversions

CRM and contact center integration optimizes follow-up and turns more contacts into customers.

Chatbot dedicated to managing orders, shipments, and customer requests in real time.

Cliente: SalaUmberto

Dedicated CRM for managing orders and customers in a single suite, with a WhatsApp chatbot active 24/7.

+65%

Response times

Automated communications via chatbots have dramatically reduced average response times.

+40%

Customer satisfaction

Omnichannel management ensures consistent and personalized responses across all channels.

-30%

Queued requests

Automation and intelligent routing have accelerated ticket management.

Dedicated CRM for managing orders and customers in a single suite, with a WhatsApp chatbot active 24/7.

Find out what Virtual Contact can do for you.